Protection & Coverage
Your Peace of Mind Starts Here
Every stay includes rental damage protection. Optional trip insurance available to help safeguard your journey.
Included with Every Stay
Rental Damage Protection
Safely and Bella Palazzo together provide the per-night vacation rental insurance in the industry. If a loss occurs during the rental period, the guest should notify our guest services team promptly.
Property Damage & Bodily Injury Coverage
Up to $500,000
Guest's Liability: Damage to Owner's Home and Other Structures
Owner's Liability: Bodily Injury
Damage to Contents & Belongings Coverage
Up to $10,000
Damage to Contents & Belongings Coverage
Up to $10,000
Guest's Liability: Damage to Owner's Contents
Owner's Liability: Damage to Guest's Belongings
Exclusions
Force majeure, uninsured periods, loss that cannot be tied to an insured rental, damage not caused by the guest. Damage caused by: weather, normal wear and tear, formal events. Liability related to: use of recreational equipment (ATVs, golf cart, bikes, kayaks), pets (including bites), bed bugs, viruses, bacteria, invasion of privacy, injuries a guest causes to another guest, damages a guest causes to neighbors, or property not maintained by the named insured.
Limitations
Covered up to $200: money, banknote, bullion, gold other than goldware, silver other than silverware, platinum other than platinum-ware, coins, medals, smart cards. Covered up to $2500: securities, accounts, deeds, evidences of debt, letters of credit, notes other than bank notes, manuscripts, personal records, passports, tickets and stamps, watercraft, trailers, theft or damage of jewelry, watches, furs, precious and semiprecious stones, artwork, firearms, silverware, goldware, platinum-ware.
Insurance is underwritten by Voyager Indemnity Insurance Company. Coverage, exclusions and limitations listed here are examples and not a full policy summary. See the full policy for details.
SafelyStay, Inc. provides insurance through its licensed agency On Demand Insurance Agency, LLC. Safely does not intend to sell insurance outside licensed states.
See the full policy for details. SafelyStay, Inc. provides insurance through its licensed agency On Demand Insurance Agency, LLC. Safely does not intend to sell insurance outside licensed states.
Optional Add-On
Travel Insurance
You can't plan for the unexpected. Travel Insurance from Safely gives guests the freedom to book in an uncertain world. Travel Insurance helps guests recover up to 100% of trip costs for covered losses including: natural disasters, delays or medical emergencies.
Travel Insurance Coverage Features
Trip Cancellation
Reimburses prepaid non-refundable costs like:
- Hotel deposits
- Tour/activity fees
- Vacation home rentals
Covered Cancellation Reasons:
- Sickness/injury/death of family member
- Trip affected by natural disasters (hurricanes, vandalism, burglary)
- Job loss/termination
- Lost/stolen passport within 30 days of departure
Trip Delay Coverage
Provides reimbursement for extra expenses from delays caused by:
- Traffic jams
- Airport congestion
- Weather disruptions
Accident & Sickness Medical Coverage
Reimburses for medical expenses including:
- Physician/nurse services
- Hospital charges
- Operating/emergency room use
- Ambulatory facility costs
- Diagnostic imaging
- Prosthetic devices
- Medical equipment rentals
- Prescription drugs
- Emergency dental treatment
Rental Car Collision Protection
Covers repairs for rental car damage caused by:
- Collision
- Vandalism
- Theft
- Weather events (windstorm, flood, hail)
Baggage & Personal Effects Coverage
Reimburses for loss/theft/damage to:
- Luggage
- Passports/travel documents
- Credit cards
- Electronic devices
Maximum reimbursement limits apply
Travel Related Pet Medical Expenses
Covers veterinary treatment costs for:
- Injuries
- Illnesses in pets traveling with guests
Covered up to policy limits
Simple & Straightforward
How It Works
Getting travel insurance through Safely is quick and easy.
Visit Safely Quotes Page
Provide the following details:
- Number of travelers
- Total trip costs
- State of residence
- Destination countries
- Travel dates
- Date trip was paid for
Frequently Asked Questions
Insurance & Protection FAQ
What is Safely insurance and how does it protect me?
Bella Palazzo includes Safely insurance with every stay. This per-night insurance provides coverage for accidental guest-caused damage up to $500,000 for dwelling and $10,000 for contents.
What does Safely Insurance cover?
Coverage includes guest-caused damage to Owner's Home and Other Structures, and Owner's Liability for Damage to Guest's Belongings. Exclusions include force majeure, weather, normal wear and tear, formal events, recreational equipment (ATVs, golf carts, bikes, kayaks), pets (including bites), viruses, bacteria, invasion of privacy, guest injuries to other guests and damages to neighbors or property not maintained by the named insured.
Am I protected against chargebacks and payment fraud?
Yes. Every booking includes chargeback protection of up to $3,000 through our payment partner" to "Yes. Every booking includes chargeback protection of up to $3,000.
How do I file a damage claim?
For rental damage claims, guests should notify the Bella ops team promptly. Our team will document the issue and submit the claim to Safely. Safely processes most claims within a week.
Is my property covered by insurance while guests are staying?
Yes. Safely and Bella Palazzo together provide the per-night vacation rental insurance in the industry. Coverage includes up to $500,000 for property damage and bodily injury, up to $10,000 for contents and belongings.
Are there noise or event restrictions related to insurance coverage?
Yes. The rental insurance does not cover damage resulting from formal events, and properties must adhere to posted occupancy limits and noise guidelines. Violations of community policies or HOA rules may void portions of the coverage. Always review the property's specific guidelines before your stay.
Is travel insurance available?
Yes. Bella Palazzo offers travel protection insurance through Safely that can help you recover up to 100% of your trip costs for covered losses. Coverage includes trip cancellation, trip delays, accidents and illness, rental car collision, travel-related pet medical expenses and baggage protection. You can obtain travel insurance after your booking is confirmed.
What does the travel insurance cover?
Travel Insurance from Safely includes Trip Cancellation, Trip Delay, Rental Car Collision, Accidents and Illness, Travel Related Pet Medical Expenses and Baggage and Personal Effects. Trip cancellation covers sickness, injury or death of a family member, natural disasters, job loss or termination and lost or stolen passport within 30 days of departure. Trip delay covers extra expenses from traffic jams, airport congestion and weather disruptions. Medical coverage reimburses physician and nurse services, hospital charges, operating and emergency room use, ambulatory facility costs, diagnostic imaging, prosthetic devices, medical equipment rentals, prescription drugs and emergency dental treatment. Note that trip insurance does not allow for "cancel for any reason" and only covers specific conditions outlined in the policy.
Can I cancel my travel for any reason with insurance?
No. Only specific covered conditions qualify for cancellation reimbursement. See listed benefits for details.
How do I file a travel insurance claim?
If a qualified event interrupts your plans, file a claim at concierge@safely.com.
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Still have a question?
Every Bella Palazzo stay comes with the per-night vacation rental insurance in the industry. Browse our properties and book your next Arizona getaway knowing you are covered.
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